FAQ's
Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.
Product Questions
What is the MaxiClimber and how does it work?
MaxiClimber is a vertical climber that combines calorie-burning cardio with muscle toning moves for a full-body workout.
What is the difference between the MaxiClimber 2.0, the XL-1000 and XL-2000 models?
MaxiClimber 2.0 allows you to customize your workouts by using your own weight or adding ERS (Elastic Resistance System) to target maximum endurance. Plus, its folding design makes storage easy and convenient
- Weight limit of up to 240 lbs
- Adjustable height up to 6′ 2”
- Unfolded footprint 28.3 x 35.82 in
MaxiClimber XL-1000 is a bigger and sturdier than the Classic, and uses your own body weight as resistance.
MaxiClimber XL-2000 is like the 1000, but this one has a built-in hydraulic 12-level resistance for the most intense and effective vertical climber workout.
- Weight limit of up to 300 lbs
- Adjustable height up to 6′ 6”
- Unfolded footprint 25.78 x 41.33 in
All models are 90% pre-assembled and include FREE MaxiClimber Fitness App
What is the maximum user weight for MaxiClimber?
MaxiClimber 2.0 – The maximum user weight is 240 pounds.
XL – The maximum user weight is 300 pounds.
What is the minimum user height for MaxiClimber?
The minimum height for the MaxiClimber 2.0 is 4’9” ft.
The minimum height for the MaxiClimber XL-2000 is 4”11”’ ft.
Can I adjust the height?
Yes, MaxiClimber features adjustable height.
Is MaxiClimber safe for all ages?
Yes, one of the many benefits of MaxiClimber is that it is a low-impact exercise, making it safe for all ages and fitness levels.
Who can use it?
MaxiClimber has an ergonomically designed for all body types.
What is the difference between MaxiClimber XL and MaxiClimber 2.0?
One of the main differences between both machines is that MaxiClimber XL has two pistons with 12 resistance levels, while MaxiClimber 2.0 works only with your own body weight.
How safe is MaxiClimber?
MaxiClimber is safe to use because it uses your body weight as resistance without added stress on the lower joints.
How easy is it to install?
MaxiClimber comes 90% pre-assembled. You can watch our assembly videos to get a step by step guidance.
- MaxiClimber XL
- MaxiClimber 2.0
Where should I place the MaxiClimber?
Be sure to only place MaxiClimber on a flat, stable surface and don’t use the exerciser on a small area rug that may move while exercising.
Does the MaxiClimber fold for storage?
Yes, MaxiClimber features a compact fold for easy storage.
Order Information
How much Is the Maxiclimber?
MaxiClimber Vertical climber models offer different prices. To view our full price listens, feel free to check out our Maxiclimber products.
Where can I purchase a MaxiClimber?
You can purchase MaxiClimber through our website www.maxiclimber.com, through Amazon, or call us at800-969-8535to order by phone.
What are your payment methods?
We accept credit and debit cards, Paypal, ApplePay and Affirm.
How long until I receive my MaxiClimber?
Orders processing time usually takes between 1 to 2 weeks. All orders ship via ground and the transit times will vary depending on your location.
Does the MaxiClimber offer have a warranty?
Yes, MaxiClimber offers a one year warranty. If you have any issues or have questions please contact customer service directly at (888) 433-9083 or write to us at help@maxiclimber.com
How does the Satisfaction Guarantee work?
We strive to provide you and your family with an excellent shopping experience, which is why we offer our Total Satisfaction Guarantee at no additional cost.
If for any reason, you are not satisfied with one of our products or if one of our products does not perform to your satisfaction within the first 30 days of receiving your product, you are entitled to an exchange or a refund.
Do you provide a return label to ship back the machine?
Shipping charges for the return of the product are the responsibility of the customer.
How much does it cost to return it?
The cost depends on the company which you decide to return the product with.
How long does the refund take and where it will be reflected?
Refunds are applied to the original payment method you’ve used at the time of the purchase. It usually takes between 8 to 12 business days for a refund to show up on your bank/account statement.
Does the warranty cover replacement parts?
Yes, if for any reason your MaxiClimber requires spare parts, they are covered by the one-year limited warranty.
MaxiClimber Fitness
I don’t work out regularly, will the MaxiClimber be too intense for me?
No, MaxiClimber is a great cardio and strength training workout for beginners and athletes.
What parts of my body does it workout?
MaxiClimber provides a full-body workout that combines weight resistance, muscle toning, and aerobic exercise helping you burn twice the calories.
Does the MaxiClimber work your abs?
MaxiClimber will help you get a full-body workout, including your abs. While the MaxiClimber was not specifically designed to target your abdominals, it can help you activate your core, allowing you to focus on working muscles such as your abdominals and obliques.
Are there classes I can follow online?
Yes, experience the motivation and efficiency of instructor-led climbing classes from the comfort of home through our Facebook page and Youtube Channel
Does MaxiClimber have an App?
Stay connected and engaged with the FREE MaxiClimber Fitness App, take the 21-Day challenge, follow the meal plan, and track your progress. Our fitness instructors will lead you every step of your climb, pushing you to reach greater heights.Download the app